Policies
Returns & Warranty
90-Day Money Back Guarantee
We stand behind the quality of our used OEM parts. Every part purchased from Part Xperts USA comes with a 90-day money back guarantee from the date of delivery.
Return Conditions
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging and include all components that were sent.
Parts that have been tampered with, disassembled, or damaged by improper installation are not eligible for return.
Return Process
To initiate a return, please email us at partxpertsusa@gmail.com with your order number and the reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and shipping instructions.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.